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SHOPPING GUIDES

Turn an offer into a real saving

A promo code is only one part of the calculation. Good decisions also consider eligibility, landed cost, return cost and the best alternative when a code fails.

GUIDE 01

Seven checks when a promo code fails

  • Confirm the delivery country and checkout currency
  • Check new, existing or identity-based customer eligibility
  • Verify whether the offer is web- or app-only
  • Check minimum spend and discount caps item by item
  • Separate full-price, Sale and final-sale items
  • Split products supplied by different brands or boutiques
  • Check payment-method and code-stacking restrictions
Use the FARFETCH basket diagnostic
GUIDE 02

Compare the true landed cost

  • Subtract only confirmed discounts from item prices
  • Add delivery and possible split-shipment costs
  • Distinguish DDP from DAP import treatment
  • Include tax, duty, payment and currency-conversion costs
  • Consider return shipping and non-refundable amounts
  • Confirm unknown amounts at checkout
Open the landed-cost framework
GUIDE 03

Compare percentage and fixed discounts

  • Calculate the eligible merchandise subtotal first
  • Check whether a percentage discount has a monetary cap
  • Count unnecessary items added only to reach a threshold
  • Compare fixed, percentage and free-delivery paths
  • Compare the final amount paid, not the headline claim
GUIDE 04

Stacking Sale prices and promo codes

  • Record the original and current Sale price
  • Apply one code and record the change
  • Check whether the discount covers the order or selected items
  • Automatic offers and codes may not stack
  • Subtract added delivery costs from any split-order saving
GUIDE 05

Estimate your refund before returning

  • Refunds generally start from the amount actually paid
  • Original delivery fees may not be refundable
  • Items from different boutiques may need separate packaging
  • Tax and duty refunds vary by location and order
  • Track merchant processing and payment-provider posting separately
GUIDE 06

Recognise low-quality coupon information

  • No source, date or eligibility conditions
  • A huge discount without a defined product scope
  • User reports presented as official confirmation
  • A success rate without sample size
  • Requests for passwords, payment codes or excessive personal data